Tag: extended warranty

  • UNDERSTANDING CAR PARTS: GLOW PLUGS VS SPARK PLUGS

    UNDERSTANDING CAR PARTS: GLOW PLUGS VS SPARK PLUGS

     

    What is the difference between a glow plug and a spark plug? These two car parts sound similar, but they each serve their own purpose. Knowing which is which can help you understand your vehicle’s performance and maintenance needs. If you’re thinking long-term about your vehicle’s health, an extended motor warranty can go a long way to cover costly repairs.

     

    What Is a Glow Plug?

    Glow plugs are heating devices used in diesel engines to help with starting, especially in cold weather. They work by warming the air in the combustion chamber to a temperature high enough to ignite fuel.

    Its Role in Diesel Engines

    Diesel engines rely on compression to ignite fuel, not a spark, like petrol engines. In cold conditions, the air-fuel mixture might not reach a high enough temperature to ignite on its own. Glow plugs act like little toasters inside your engine, heating things up quickly to get your car started smoothly.

    How Glow Plugs Operate

    Glow plugs are switched on when you turn the key (or press the start button), and they begin to heat the combustion chambers. Once the engine is running, they usually switch off, although some modern vehicles keep them running briefly to reduce emissions and ensure efficient operation.

     

    What Do Spark Plugs Do

    If you drive a petrol-powered car, you’ll be more familiar with spark plugs. They’re essential for starting and running your engine.

    Spark Plug Function in Petrol Engines

    Unlike diesel engines, petrol engines need a spark to ignite the air-fuel mixture. That’s exactly what spark plugs do. They deliver a small, high-voltage jolt of electricity to create a spark that kicks off combustion.

     

    Spark Plugs vs Glow Plugs

    While both parts live in the engine and are involved in combustion, they’re used in entirely different types of engines. Here’s a quick side-by-side:

    Feature

    Spark Plug

    Glow Plug

    Engine Type

    Petrol

    Diesel

    Function

    Creates spark to ignite fuel

    Heats chamber to aid ignition

    Activation

    During engine start & run

    Primarily during cold starts

    Failure Symptoms

    Misfires, rough idling

    Hard starts, white smoke

     

    Signs of Failing Glow Plugs and Spark Plugs 

    • Glow Plug Issues: If your diesel engine takes forever to start, especially on chilly mornings, your glow plugs might be on their last legs. Other signs include white smoke from the exhaust and poor fuel efficiency.
    • Spark Plug Problems: Misfiring, engine knocking, a rough idle, and decreased acceleration can all point to worn-out spark plugs.

    Effects on Vehicle Performance

    Neglecting these parts can lead to sluggish performance, higher fuel consumption, and even permanent engine damage over time. That’s why recognising early signs of failure is so important.

     

    Protect Your Engine & Your Pocket

    Understanding the basics of how car components work is important to keep your vehicle running at its best. And while you can manage some maintenance yourself, bigger issues can become expensive. That’s where a worry-free extended motor warranty can give you peace of mind.

    To explore our cover options for your ride, visit dotsure.co.za or contact us today. We’re here to help you keep your car in tip-top shape, from bumper to tailpipe!

     

    RELATED: EXPENSIVE CAR PARTS YOU NEED TO INSURE

  • THE 5 CAR PARTS THAT FAIL MOST OFTEN DURING WINTER

    THE 5 CAR PARTS THAT FAIL MOST OFTEN DURING WINTER

     

    Winter in South Africa may not bring snow to every door, but it does bring a chill that your car might not be ready for. Certain car parts can fail during winter if you don’t take care or keep an eye on them, which means you could be left stranded. That’s why having an extended car warranty cover from dotsure.co.za and a little extra info on the car parts that fail most often in winter, is essential. 

    Here’s a look at 5 car parts that are often the culprits behind winter breakdowns and how to prevent them.  

    RELATED: THE AVERAGE LIFESPAN OF YOUR CAR PARTS  

     

    Car Batteries

    Batteries are the number one car part that fails during winter. Cold temperatures slow down chemical reactions in your battery, making it harder to produce enough oomph to start the engine. 

    How to charge a car battery 

    It’s not always winter’s fault. Your battery could just need a recharge. You can use a battery charger or jump-start it like a pro. Got an automatic? Push-starting it won’t work, but here’s what you can do. 

    RELATED: HOW LONG DO CAR BATTERIES LAST? 

     

    Car Fluids

    A short science lesson for you: Fluids thicken in the cold. If your car fluids are already low, it can cause performance problems or lead to part failures that could’ve been avoided. 

    What car fluids should you check? 

    • Engine oil 
    • Transmission fluid 
    • Coolant/antifreeze 
    • Brake fluid 
    • Windscreen washer fluid. 

    How to check car fluids

    Make it a monthly habit, especially in winter. Most reservoirs are clearly labelled, with “min” and “max” markers to guide you. Topping them up can prevent wear and tear and keep your warranty intact. 

    Pro tip: We suggest topping up your oil and water while you’re filling up or grabbing some snacks at a petrol station. The attendants there will happily assist you. When checking your vehicle’s other fluids, it’s always best to consult your mechanic if you’re unsure. 

    RELATED: COMMON WARRANTY EXCLUSIONS AND LIMITATIONS 

     

    Exhaust System & Undercarriage

    If you think you’re safe from rust and corrosion just because you don’t live by the sea, you’re wrong. Rain and wet conditions still accelerate rust and corrosion, especially on your exhaust, undercarriage, and brake lines. 

    What you can do: 

    • Wash your car regularly, especially the underbody 
    • Keep your car parked in a garage or under cover if possible 
    • Wax your paint to create a water-repellent barrier 
    • Add an old carpet to your garage floor to absorb excess moisture. 

     

    Tyre Pressure

    When the air gets colder, so does the air inside your vehicle’s tyres. This can lead to under-inflation, which reduces traction and wears down your tyres unevenly, which means you must replace your tyres sooner. 

    How to check your tyre pressure in winter 

    Most petrol stations in SA have pressure gauges. Check your car manual for the recommended PSI and top up as needed. Alternatively, pop in to Tiger Wheel & Tyre, one of our trusted partners, and they can handle it for you. 

     

    Spark Plugs

    The cold weather can make it more difficult for engines to start, and worn spark plugs may struggle to produce a strong enough spark. If your car’s feeling sluggish when you turn the key, the spark plugs might be the problem. 

    How to check spark plugs 

    Unless you’re a pro under the hood, getting an expert mechanic to check them during your next annual service is best. 

    RELATED: RMI-APPROVED WORKSHOPS: EVERYTHING YOU NEED TO KNOW 

     

    Expert Cover for Your Car Parts in Winter 

    Car batteries, spark plugs, fluids, tyres, and rust-prone components are the car parts that fail most often during winter. But with regular checks, a little TLC, and dotsure.co.za extended car warranty in your corner, you’ll be ready for the cold. 

    And if you’re not protected yet, now’s the perfect time to get extended warranty cover before anything happens, to keep your winter driving worry-free.

  • COMMON WARRANTY EXCLUSIONS AND LIMITATIONS THAT CATCH YOU OFF-GUARD

    COMMON WARRANTY EXCLUSIONS AND LIMITATIONS THAT CATCH YOU OFF-GUARD

     

    You’ve got your extended car warranty. You’re covered. You’re protected. But then the claim comes back… declined. Haibo. Welcome to the fine print of warranty exclusions and limitations. The bits that most drivers only discover after they’ve made a claim. Let’s break it down, with no jargon and no surprises, so you know exactly what your extended car warranty does and doesn’t cover. 

     

    What Vehicle Warranties Typically Cover 

    Extended car warranties generally cover mechanical breakdowns and electrical failures on major components. That means things such as: 

    • Engine failure 
    • Gearbox issues 
    • Electronic ignition faults 
    • Cooling and fuel systems 
    • Steering mechanisms. 

    RELATED: THE DIFFERENCE BETWEEN MECHANICAL BREAKDOWN & WEAR AND TEAR 

     

    Surprising Warranty Exclusions Most Drivers Miss 

    Warranties don’t cover everything. Some of the most common warranty exclusions include: 

    • Pre-existing damage 
    • Wear and tear (more on that below) 
    • Carbon build-up 
    • Unapproved modifications or racing 
    • Repairs without prior authorisation 
    • Incorrect fuel or oil use 
    • Corrosion or rust. 

    Psst: Your claim can be rejected if your odometer has been tampered with. So don’t try to pull a Ferris Bueller. 

    Not Covered  Reason 
    Wear-and-tear parts  These degrade naturally over time through normal use and aren’t due to a defect. 
    Cosmetic damage  Paint scratches and upholstery wear don’t impact your car’s function. 
    Modifications or aftermarket parts  Non-OEM parts can void the warranty, especially if they caused the damage. 
    Neglect or skipped services  Not sticking to your service schedule can hurt a claim. 
    Damage from accidents  That’s a claim for your car insurance plan. 

     

    Limitations That Can Void Your Warranty 

    It’s not just what’s not covered, it’s how you use your car. These everyday actions can void your warranty: 

    • Not sticking to the manufacturer’s service schedule 
    • Missing your annual service 
    • Having repairs done by an unapproved workshop 
    • Using your car for business or taxi use when it’s not covered for that 
    • Not informing your insurer when you hit the maximum vehicle age or mileage cap. 

    With dotsure.co.za’s worry-free Warranty, you have a 30-day grace period from policy inception to get your service up to date, and you’re free to use any RMI-approved workshop. 

    RELATED: CAR MODS THAT VOID A WARRANTY 

     

    Why Using Generic Parts Can Cost You 

    That off-brand part might seem like a bargain, but you could void your warranty if it’s not OEM-approved or professionally fitted. 

    At dotsure.co.za, we stick to quality parts and quotes from RMI-approved workshops.  

     

    Does Insurance Ever Cover Wear and Tear? 

    It’s rare, but some comprehensive motor or wear and tear insurance products offer limited cover for these components. At dotsure.co.za our extended warranty focuses on mechanical or electrical failures. 

    You can check your policy wording and read your car warranty fine print, or contact our team for help if you’re unsure what your plan includes. 

     

    The Fine Print: Consequential Damage and Betterment Clauses 

    We know we said no jargon, but it’s insurance. So, here’s what these lawyery words mean: 

    Consequential Damage or Resultant Damage 

    If a covered part fails and causes other damage, the warranty might only cover the original part and not the full extent of the damage. if the damage to a covered part is caused by a part that is not covered, the damage may also not be covered.  

    The Betterment Clause 

    If replacing your part leaves your car “better” than it was before the failure, you may be liable to contribute to the cost. 

    Both clauses are standard in many warranties, but still catch people off-guard. The golden rule? Read your policy and the Ts & Cs. Remember, we’re always here to help explain it to you. 

    RELATED: WARRANTY KNOW-HOW: YOUR MOST COMMON QUESTIONS ANSWERED 

     

    Tips to Avoid Warranty Surprises 

    • Service on time every year, as recommended 
    • Use RMI-approved workshops 
    • Read your policy docs  
    • Add optional extras such as ServiceXtender if you want more peace of mind 
    • Log every repair or service. 

     

    Our Final Warranty Tips for Car Owners 

    A good extended car warranty is about confidence, not confusion. At dotsure.co.za, we give you simple insurance cover, fast payouts within 3 days, and real support when things go wrong.  

    Are you still not sure about the different warranty exclusions and limitations? Contact us, or log in to manage your policy today.

     

  • HOW DOES A CAR WARRANTY WORK? A BEGINNER’S GUIDE

    HOW DOES A CAR WARRANTY WORK? A BEGINNER’S GUIDE

     

    It doesn’t matter how many YouTube videos you watch, unless you’re a mechanic or dotsure.co.za, most of us have an experience point (XP) level of minus 100 for repairing and replacing car parts, which is why a car warranty is a must-have for expert peace of mind. But how does an extended car warranty actually work? Let’s explore how to sign up, what your extended warranty covers, and how to claim.

     

    How To Sign Up For An Extended Car Warranty

    1 – Click the link below to get a quote:

    Quote Now.

    2 – Fill in your details:

    Share your name, surname, contact number, email address, and ID number.

    Provide details about your car: model, make, year, and mileage.

    3 – Choose your plan:

    Pick between 7 different pricing and cover options, which you can upgrade or downgrade anytime.

    4 – Sign up:

    Once you’ve signed up, there’s a waiting period of 30 days, and then you’re covered!

     

    What Does It Cover?

    Mechanical and electrical failures: We cover up to 60 components in your car that break due to mechanical or electrical failures. Plus, you can take your vehicle to any Retail Motor Industry (RMI)-approved workshop anywhere in SA, and we’ll pay the claims directly to you.

    Emergency roadside and medical assistance: Get help when you need it most at no extra cost!

    RELATED: AFTER-HOURS EMERGENCIES ON THE ROAD

     

    How to Claim

    If something goes wrong, claiming with dotsure.co.za is simple:

    1. Head to an approved provider:
      • Take your car to an RMI-approved workshop of your choice.
    2. Notify us:
      • Log in to your Manage Portal to submit your claim or contact our team directly.
    3. Submit your documents:
      • Have your policy number, breakdown report, and any required forms ready.
    4. Relax, while we handle the rest:
      • One of our consultants will contact you to process your claim!

     

    Seamless Cover

    Easy, right? Do you know what’s not as easy, though? Driving without a warranty and the ‘shift’ hits the fan. Life’s unpredictable; take back a little control and get covered with our extended car warranty today!

  • WHAT DOES YOUR EXTENDED CAR WARRANTY ACTUALLY COVER?

    WHAT DOES YOUR EXTENDED CAR WARRANTY ACTUALLY COVER?

     

    When it comes to insurance, these big terms can sound like a foreign language. Especially when terms such as “extended car warranty” are thrown around. What does “extended” mean? What does it cover? And, most importantly, how does it protect you? Don’t worry; we don’t want you to sign up before you know exactly what it means. So, let’s unpack it right here, right now!

    RELATED: WARRANTY KNOW-HOW: YOUR MOST COMMON QUESTIONS ANSWERED

     

    Worry-Free Extended Car Warranty

    What’s Covered:

    We cover both mechanical and electrical failures. So, whether it’s your gearbox or your car’s air conditioning system, we’ve got your back. Plus, you get up to R400 000 coverage on over 60 components. Here’s a closer look:

    • Essential Components:
      • Engine
      • Transmission
      • Suspension
      • Steering
      • Electrical systems
      • Cambelt
      • Plus, about 54 more! Speak to a consultant when signing up; they’ll tell you more.
    • Emergency Roadside & Medical Assistance:
      If you’re stuck on the side of the road or need to be airlifted to the nearest hospital, don’t worry. We’ll help you get back on track. Plus, this service is 24/7 and free with your cover!

     

    Additional Benefits That Go the Extra Mile

    We’re not basic. We’re experts who go above and beyond. Here’s some unique benefits for you:

    • CoverXtender:
      Sometimes, car repairs can cost more than expected. With CoverXtender, you can stretch your parts limit once a year at no extra cost, just in case your repair bill exceeds your standard coverage.
    • ServiceXtender (Optional):
      This add-on can contribute to your annual car service and even help with minor chips and scratches. It’s the ultimate convenience for keeping your car in tip-top shape.

    RELATED: WHAT ARE THE DIFFERENCES BETWEEN MAINTENANCE PLANS, SERVICE PLANS, AND WARRANTIES?

     

    What’s Not Covered?

    While we do cover much, there are a few things you should know:

    • Regular wear-and-tear items such as tyres, brake pads, and wiper blades aren’t included.
    • Damage from neglect or failure to maintain your car (e.g., skipping annual services) are excluded.

    Tip: Follow your car’s annual servicing schedule to ensure your warranty remains valid. Did you miss a service? Don’t panic. we’ve got a 30-day grace period to resolve the issue.

     

    Get Cover!

    Now that you understand what your extended car warranty covers, it’s time to get cover. Protect your car’s parts and get a quote today.

  • SHOULD YOU GET AN EXTENDED WARRANTY ON A USED CAR?

    SHOULD YOU GET AN EXTENDED WARRANTY ON A USED CAR?

     

    Buying a used car can feel like a huge win: lower price and solid value. But let’s say you bought it privately or on auction. Sometimes, the manufacturer and dealer warranty has expired.

     

    What’s the Difference Between a Car Warranty and an Extended Motor Warranty?

    When it comes to warranties, it’s good to know the basics:

    • Manufacturer Warranty:

      This is the coverage your car gets when it’s brand new, provided by the manufacturer. It typically lasts for a specific period, like 3 years or 100 000 km (whichever comes first), covering factory defects or faults.

    • Dealer Warranty:

      When you buy a pre-owned car from a dealership, it might come with a dealer warranty. These are usually shorter-term and may have limited coverage compared to manufacturer warranties.

    • Extended Car Warranty:

      Once your manufacturer or dealer warranty expires, an extended car warranty steps in. Without it, you’re exposed to the unexpected and need an additional safety net. At dotsure.co.za, we offer extended warranties for cars up to 15 years old and with up to 300 000 km on the clock, perfect for your “golden oldie.”

    RELATED: EXTENDED CAR WARRANTY VS SERVICE PLAN

     

    Why Our Extended Warranty is Perfect for Used Cars

    • Protection Against Costly Repairs:

      Older cars are more likely to need repairs for mechanical or electrical breakdowns. An extended warranty ensures you don’t have to dip into your savings.

    • Peace of Mind:

      Knowing you’re covered for expensive repair bills makes enjoying the drive much easier.

    • Tailored Coverage:

      With dotsure.co.za, you can choose a plan that fits your needs and budget. Why should you save by buying a used car and not when it comes to the cover you need for it?

     

    Ready to Keep Your Used Car Covered?

    dotsure.co.za makes it easy to protect your ride:

    • We offer cover for up to 60 car parts!
    • It includes mechanical and electrical repairs, replacement parts, and emergency roadside and medical assistance.

    Get a quote today and protect your used car.

  • HOW TO: CHECK YOUR CAR’S WARRANTY

    HOW TO: CHECK YOUR CAR’S WARRANTY

     

    Wondering if your car is still covered by its warranty? This guide will walk you through the process of checking your warranty status, understanding its terms, and maximising its benefits.

     

    What is a Car Warranty?

    A car warranty is a promise from the manufacturer to repair or replace certain defects within a specific time or mileage limit. Common warranties cover 3 to 5 years or up to 100,000 km, whichever comes first. While comprehensive warranties usually exclude wear-and-tear items, accidental damage, and modifications that deviate from manufacturer specifications.

    Knowing what your warranty includes is essential to avoiding unexpected costs.

     

    Steps to Check if Your Car is Still Under Warranty

    1. Understand Your Warranty Terms

    Start by identifying the coverage period and mileage limit. For example, if your warranty is 5 years/100,000 km:

    • Check your car’s odometer for the mileage.
    • Verify the car’s model year to determine its age.

    1. Locate Your Vehicle Identification Number (VIN)

    Your VIN is a unique identifier for your vehicle, usually found on:

    • The driver’s side dashboard.
    • Inside the driver’s side door frame.
    • Your car’s registration or insurance documents.

    1. Contact Your Manufacturer’s Dealer

    Take your VIN to an authorised dealer. They can quickly confirm your warranty status by using their system.

     

    New vs. Used Cars: Warranty Considerations

    New Car Warranty

    When buying a new car, the warranty typically includes:

    • Repairs for manufacturing defects.
    • Coverage for a fixed period or mileage, as long as the vehicle is maintained per manufacturer guidelines.

    To maintain your warranty:

    • Service your car on schedule at authorised centres.
    • Use only Original Equipment Manufacturer (OEM) parts.

    Used Car Warranty

    Used cars may come with the balance of the manufacturer’s warranty, but it’s crucial to:

    • Verify the car’s service and maintenance history using the VIN.
    • Check for modifications or hidden damages that could void the warranty.

     

    Protect Your Car Today

    Is your warranty about to expire? Extend your coverage with an extended car warranty to safeguard against unexpected repair costs.

  • EXPLAINED: EXTENDED CAR WARRANTY

    EXPLAINED: EXTENDED CAR WARRANTY

     

    The Effective and Affordable Way to Maintain Your Car

    When it comes to safeguarding your vehicle against unforeseen mechanical or electrical failures, an extended car warranty can provide invaluable peace of mind. Essentially, it acts as a safety net, offering financial protection against unexpected repair expenses that can arise as your vehicle ages.

     

    Expert Car Parts Cover

    dotsure.co.za understands the importance of providing comprehensive coverage and exceptional benefits to our customers. Our Extended Car Warranty goes above and beyond to ensure that you’re protected when you need it the most.

    This cover extends to the repair or replacement of parts affected by mechanical breakdowns or electrical failures, providing you with the confidence that your vehicle’s essential components are protected.

     

    Big on Benefits

    • Coverage for up to 60 components

    Cover includes an extensive list of components, ensuring that you have comprehensive protection for various parts of your vehicle.

    • Month-to-month cover

    Enjoy the flexibility of month-to-month coverage, allowing you to tailor your warranty plan according to your needs and budget.

    • Easy upgrades or downgrades

    Allows you to upgrade or downgrade your coverage at any time, ensuring that your warranty plan aligns with your evolving requirements.

    • Fast claims processing

    Experience peace of mind knowing that we aim for an average payout within three days, ensuring prompt resolution of claims.

    • Direct claims payment

    Claims are paid out directly to you, simplifying the reimbursement process and eliminating unnecessary delays.

    • Choice of workshop

    You have the freedom to select an RMI-approved workshop of your choice for repairs, ensuring high-quality service and convenience.

     

    Included Cover Enhancements

    CoverXtender:

    Receive additional funds to cover repair costs if the expense exceeds your designated limit for a particular part, providing added financial protection.

    Gold Club Benefits:

    • Emergency assistance

    Access 24/7 emergency roadside and medical assistance, ensuring support during unforeseen emergencies.

    • Road Protect

    Receive assistance in recovering or reducing costs associated with pothole damage, fines, and accidents, offering protection on and off the road.

    • Lifestyle benefits

    Enjoy discounts on tyres and car hire, adding value to your experience and saving you money on essential services.

     

    Optional Cover

    ServiceXtender:

    Receive a cash contribution towards your annual service, as well as a contribution towards the repair of minor chips and scratches.

     

    An extended car warranty serves as a valuable investment in protecting your vehicle and your finances against unexpected repair expenses. With dotsure.co.za’s worry-free Extended Car Warranty, you can have peace of mind on every journey.

     

  • 8 ESSENTIAL CAR MAINTENANCE TIPS

    8 ESSENTIAL CAR MAINTENANCE TIPS

     

    Keeping Your Car in Shape

    A new car warranty can feel like a security blanket, but once it expires, it’s time to take proactive steps to ensure your vehicle stays in good shape without breaking the bank. We have some essential maintenance tips to keep your car running smoothly and avoid costly repairs after the manufacturer’s warranty has expired.

     

    Regular Oil Changes

    Think of oil changes as a spa day for your car. Refer to your owner’s manual for the recommended schedule and type of oil for your vehicle. Keeping your engine lubricated with clean oil is vital for its longevity and performance.

     

    Stick to the Maintenance Schedule

    Your owner’s manual is your best friend when it comes to maintaining your car. Follow the recommended maintenance schedule for tasks like tyre rotations, air filter changes, brake inspections, and more. Staying on top of these tasks can help catch minor issues before they escalate into major problems.

     

    Tyre Maintenance

    Check your tyre pressure regularly and ensure they are inflated to the recommended PSI. Uneven tread wear could indicate alignment or suspension issues, so address them promptly to avoid costly repairs and ensure safety on the road.

     

    Pay Attention to Warning Signs

    Strange noises or warning lights on your dashboard should never be ignored. These signs could indicate underlying issues that, if left unattended, may lead to more significant problems and costly repairs. Consult with a registered mechanic if you notice anything unusual.

     

    Routine Check-ups

    Even if everything seems fine, it’s a good idea to have a mechanic inspect your car periodically. Proactive maintenance can help identify potential problems early, saving you both time and money in the long run.

     

    Basic DIY Maintenance

    Learning some basic car maintenance tasks like changing air filters, topping up fluids, and maintaining your battery can save you money and empower you to take better care of your vehicle between professional services.

     

    Prepare for Unexpected Repairs

    As your car ages, the likelihood of unexpected repairs increases. Consider an extended car warranty to cover repairs and avoid financial strain when the time comes. Investing in high-quality parts is also crucial for preventing further issues down the road.

     

    Keep Detailed Records

    Maintain a detailed record of all maintenance and repairs performed on your car. Not only will this help mechanics diagnose issues more accurately, but it can also increase the resale value of your vehicle in the future.

     

    With dotsure.co.za’s Extended Car Warranty, you can extend the life of your vehicle and avoid costly repairs. Remember, proactive maintenance is key to keeping your car in top shape long after the warranty has expired.

    Taking care of your car doesn’t have to be complicated, but it does require consistency and attention to detail.